Terms and Conditions

Welcome to Pranaah.com! Pranaah.com provides services subject to the terms set forth herein. When you use any of our services, you are subject to the policies, terms, and conditions applicable to that service. We reserve the right to change any of the information on Pranaah.com and these terms and conditions at any time. By using Pranaah.com, you are indicating your agreement to the Terms and Conditions contained herein. Please read them carefully.

USE OF PRANAAH.COM

Subject to these Terms and Conditions, Pranaah.com hereby grants you a limited, revocable, non-exclusive license to access and use the Pranaah.com website on your computer or mobile device. You may not reproduce, modify, display or otherwise make commercial use of any content from the Pranaah.com website unless expressly permitted by Pranaah.com. Pranaah.com reserves the right to refuse service to any individual at its sole discretion and without limitation if it believes that a user’s conduct violates applicable laws or is otherwise harmful to Pranaah.com.

USER REVIEWS, PHOTOS, & COMMENTS

Anything posted or otherwise submitted to Pranaah.com, whether on the Pranaah.com website, through a mobile application, blog, or any form of social media, or through a hashtag provided by Pranaah.com, will be treated as public and nonproprietary. By submitting reviews, photos, and/or comments to Pranaah.com, you grant Pranaah.com a royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, publish and modify such submissions. All such submissions shall automatically become Pranaah.com’s sole and exclusive property. You also grant Pranaah.com the right to use the name that you submit, if any, in connection with the said submission. You further represent that you own or otherwise control all rights to any content submitted to Pranaah.com.

INTELLECTUAL PROPERTY RIGHTS

All graphics, images, and content on the Pranaah.com website, blog, and social media outlets belong exclusively to Pranaah.com or its affiliates. The use of any Pranaah.com trademarks or service marks without Pranaah.com’s express written consent is strictly prohibited.

CORRECTION OF ERRORS AND INACCURACIES

We endeavor to present the most recent, most accurate, and most reliable information on Pranaah.com at all times. However, the information may contain typographical errors or inaccuracies and may not be complete or current. We, therefore, reserve the right to correct any errors, inaccuracies, or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies, or omissions may relate to product description, pricing, and availability. We apologize for any inconvenience this may cause you. If you are not fully satisfied with your Pranaah.com purchase, you may return it with the original Pranaah.com packing receipt. Please see our Return Policy.

TYPOGRAPHICAL ERRORS

In the event a Pranaah.com or Red Dress Boutique catalog product is listed at an incorrect price due to typographical error or systems error, Pranaah.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Pranaah.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and payment has been made.

COMMUNICATIONS TO YOU

By submitting your email address into our email submission form, you agree that Pranaah.com may send electronic mail to you for purposes that Pranaah.com deems appropriate.

CONTESTS & PROMOTIONS

Any contests or promotions described or posted on this site or on Pranaah.com’s social media will be governed by the rules regulating such an event.

COLOUR

Pranaah.com has made every effort to display, as accurately as possible, the COLOURs of our products that appear on this site. However, as the actual COLOURs, you see depend on your screen, we cannot guarantee that your screen’s display or COLOURs you see will be accurate.

RETURN POLICY

  • We accept cancellations and returns only if there are no  alterations or personalized customization demanded by the customer .
  • Refund will only be possible as an exchange of garment or as a credit note valid only for the duration of 6 months .
  • Contact us within 7 days of delivery for exchange of garments .
  • Exchange only possible if the garment has not been used and if there is no wear and tear according to the brand  parameters.
  • In the event of cancellation of an order, request cancellation within 2 days of purchase or placing the order if customized
  • No cancellations or exchange possible on customized outfits

Conditions of return:

  • Buyers are responsible for return shipping costs.
  • If the item is not returned in its original condition. And has been used, damaged or the tag has been removed, the exchange/cancellation stands invalid.

DISCLAIMER

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN ‘AS IS’ BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT Pranaah.com SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

SUPPORT

You may contact Customer Service [email protected]